Touch Digital LLC - Privacy Policy

Effective date: October 1, 2025

Touch Digital LLC (“Touch Digital”, “we”, “our”, “us”) builds privacy-respecting creative tools. This policy explains what we collect, how we use it, and your choices across our websites and apps.

If you’re looking for app-specific details (what an individual app collects, if anything), see the App Addenda section below and the page linked from each app’s settings and App Store listing.

Who we are & how to contact us

  • Company: Touch Digital LLC, Illinois, USA

  • Email: support@touchdigitalsoftware.com

  • Alternate: hello@touchdigital.app (forwards to support)

Scope

This policy covers:

  • Websites we operate (e.g., touchdigital.app and related subdomains).

  • Apps we publish under our developer accounts (macOS, iOS, iPadOS).

  • Support interactions (email and similar channels).

It does not cover third-party sites or services we don’t control.

Summary (TL;DR)

  • We don’t sell your personal data.

  • Our apps run locally by default; many features work entirely offline.

  • If an app offers analytics, it is opt-in, anonymous, and never includes personal data or your creative content (e.g., no color values from your designs).

  • We collect only what we need to operate our sites/apps and support you.

Information we collect

1. Website visits

  • What: Basic server logs (IP address, user agent, pages requested, timestamps) and essential cookies necessary for site operation.

  • Why: Security, reliability, and to understand aggregate traffic (e.g., page popularity).

  • How: Via our hosting provider (e.g., Squarespace or equivalent). We don’t run ad trackers.

2. Apps

  • Default behavior: Our apps typically operate without collecting personal data or sending your content to our servers.

  • Optional analytics (if available in the app):

    • Opt-in only. Disabled by default.

    • Anonymous usage signals (e.g., which feature was tapped) to help improve the product.

    • No personal data, no identifiers, and no user content (e.g., no color values) are sent.

    • You can opt out at any time in the app’s settings.

  • Crash/diagnostics: Not collected by default. If you choose to send logs for troubleshooting, we’ll use them only to investigate the issue.

    See the App Addenda below for each product’s specifics.

3. Support communications

  • What: The information you send us (e.g., name, email, message content, attachments/logs you choose to share).

  • Why: To respond, troubleshoot, and improve our apps.

  • Retention: We keep these records as long as needed to support you and comply with legal obligations.

How we use information

  • Operate, secure, and improve our websites and apps.

  • Provide support and respond to inquiries.

  • Analyze aggregate, anonymous product usage (when you opt in) to prioritize features and quality fixes.

  • Meet legal, compliance, and safety requirements.

Sharing & disclosure

We do not sell personal data. We may share limited data with:

  • Service providers (e.g., hosting, error reporting) who process data on our behalf under contracts that protect your information.

  • App platforms (e.g., Apple’s App Store / TestFlight) as required for distribution and updates.

  • Legal compliance when required by law or to protect rights, safety, or security.

Data retention

We retain data only as long as necessary for the purposes above or as required by law. You can ask us to delete information you’ve shared (see Your choices & rights).

Security

We use reasonable technical and organizational measures to protect information. No system is perfectly secure; if we become aware of a material incident, we will take appropriate steps and notify you as required by law.

Children’s privacy

Our websites and apps are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

International users

Our services are operated in the United States. If you access them from outside the U.S., you understand your information may be processed in the U.S., where data protection laws may differ from those in your country.

Your choices & rights

  • App analytics: Toggle on/off anytime in the app’s settings.

  • Support data: Request access or deletion of information you’ve shared with us by emailing support@touchdigitalsoftware.com.

  • Regional rights: Depending on your location (e.g., California, EEA/UK), you may have additional rights over your personal data. Contact us to exercise them; we’ll respond consistent with applicable law.

App Addenda

Color Pair Studio (macOS)

  • Default: Works offline; no personal data collected.

  • Optional analytics: Off by default. If enabled, we collect anonymous, aggregate feature usage (e.g., button taps) to guide improvements—no color values or personal data are sent.

  • Clipboard: Copies occur only when you explicitly trigger a copy action (e.g., clicking a swatch to copy its hex code).

  • Crash/diagnostics: Not collected by default; if you manually share logs with support, they are used solely for troubleshooting.

A dedicated policy page for this app is available at:

https://touchdigital.app/colorpairstudio/privacy (recommended path)

Changes to this policy

We may update this policy from time to time. We’ll change the “Effective date” above and, when appropriate, provide additional notice (e.g., in-app).

Contact

Questions or requests?

support@touchdigitalsoftware.com

Touch Digital LLC • Illinois, USA